xr66 Privacy Policy

xr66 ("we", "us", or "the platform") provides a safe and reliable service for online gaming users in Bangladesh. This privacy policy ("policy") explains what information we collect when you visit the xr66.bar website or use our services, how we use it, and how we keep it secure.

This policy applies to all services, products, and websites of xr66. By using our platform, you are considered to have accepted the terms set out in this policy. If you do not agree with this policy, please refrain from using our services.

xr66 believes that your privacy is a fundamental right. We use SSL encryption technology to keep all your information secure and never sell your personal data to third parties.

xr66 only collects information that is essential for providing its services. The types of information collected are described below by category.

2.1 Information You Provide Directly

• Name, email address, and contact details
• Date of birth (for age verification — registration is not permitted for those under 21 years of age)
• National ID or passport number (for identity verification)
• Financial transaction details — such as bKash, Nagad, Rocket, or Upay mobile numbers
• Account password (stored in encrypted form)
• Information you share during support interactions

2.2 Automatically Collected Information

• IP address and device type (mobile, tablet, or desktop)
• Browser type and version
• Operating system information
• Duration of your session and pages visited
• Referral URL (where you came from before reaching our site)
• Cookie and session data

2.3 Transaction & Gaming Activity Information

• Deposit and withdrawal history
• Betting activity and gaming history
• Bonus and promotion usage details
• Account balance and VIP tier status

xr66 uses your information only for specific, legitimate, and predetermined purposes. No information is used unnecessarily.

xr66 never sells your personal information to third parties. However, information may be shared to a limited extent with specific third parties as required for service operations.

4.1 Payment Processors

Necessary information is shared with bKash, Nagad, Rocket, Upay, or bank transfer processors to complete financial transactions. This information is used solely for processing transactions, and each payment partner operates under its own privacy policy.

4.2 Technology & Service Providers

We work with trusted technology partners for hosting, analytics, cybersecurity, and customer service. These partners are required to follow xr66's strict data protection standards and are not permitted to use the information beyond what is agreed in the contract.

4.3 Legal Obligations

Information may be disclosed in compliance with applicable law in the case of a court order, a valid request from a law enforcement authority, or any other legal obligation. In such cases, xr66 makes every effort to protect the user's interests.

4.4 Business Restructuring

In the event of a company merger, acquisition, or asset sale, user information may be transferred. However, the protections described in this policy will always be maintained.

xr66 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

• Essential Cookies: These cookies are necessary to maintain login sessions and security and to ensure the core functionality of the platform.
• Analytics Cookies: Used to anonymously analyze usage patterns in order to monitor and improve service performance.
• Preference Cookies: Used to remember your language preferences and account settings.

You can manage cookies through your browser settings. Please note that disabling essential cookies may prevent some features of the platform from working properly.

xr66 adopts industry-standard technical and administrative measures to protect your information. Our security infrastructure operates at the following levels:

While xr66 is committed to ensuring the highest level of security, no method of data transmission or storage over the internet can be guaranteed to be completely secure. We therefore ask you to use a strong password and not to share your account details with anyone.

xr66 retains your information only for as long as it is necessary to provide the service or to fulfill legal obligations.

• Account Information: Retained for the duration of active accounts and, after account closure, for a specified period for legal reasons.
• Transaction Records: Financial transaction data is retained for the period required by applicable law.
• Support Records: Your support interaction history is retained for a limited period to improve the quality of future assistance.
• Marketing Preferences: If you opt out of marketing communications, a record of that opt-out is retained to prevent unwanted contact in the future.

Once the retention period ends, information is securely deleted or anonymized so that you can no longer be identified.

xr66 respects your rights over your personal information. Your main rights are listed below:

• Right of Access: You may request to know what information we hold about you.
• Right to Rectification: If there are errors in your information, you may request a correction.
• Right to Erasure: In certain circumstances you may request deletion of your information, though complete deletion may not be possible if legal obligations exist.
• Right to Object to Processing: You may object to the processing of your information for specific purposes.
• Right to Restriction: In certain circumstances you may request that processing of your information be restricted.
• Marketing Opt-Out: You may opt out of promotional emails and notifications at any time.

To exercise these rights, please contact our support team. We will process your request within a reasonable time. Some information may need to be provided for identity verification.

xr66's services are for those aged 21 and above only. We do not knowingly collect information from anyone under 21 years of age.

We verify age during the registration process. If a person registers by providing a false age and this is later discovered, that account will be closed immediately and the collected information will be securely deleted.

If you believe a minor is using our platform, please notify us at [email protected].

xr66 may update this privacy policy from time to time. This policy may change due to the addition of new features to the service, legal changes, or security improvements.

For significant changes, we will notify you by email or via a notice on the platform. The date of the change will be noted on this page. Continued use of the platform after changes will be considered acceptance of the new policy.

We recommend that you visit this page regularly and stay informed about the latest policy.